ITIL RCV – Release, Control & Validation

Issued by: PEOPLECERT Group

Year: 2012

Type: Certification

Managing IT service transitions through effective release, control, validation, testing, and change-related practices.

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ITIL OSA – Operational Support & Analysis

Issued by: PEOPLECERT Group

Year: 2012

Type: Certification

Managing IT service operations through effective incident, problem, event, request, and access management.

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ITIL SOA – Service Offerings & Agreements

Issued by: PEOPLECERT Group

Year: 2012

Type: Certification

Managing IT service offerings and agreements to align service levels, customer requirements, and service value with business needs.

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ITIL PPO – Planning, Protection & Optimization

Issued by: PEOPLECERT Group

Year: 2012

Type: Certification

Planning, protecting, and optimizing IT services and processes to improve service quality, performance, capacity, availability, and continuity.

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ITIL MALC – Managing Across the Lifecycle

Issued by: PEOPLECERT Group

Year: 2012

Type: Certification

Applying ITIL principles across the complete service lifecycle to align service management, governance, value, and continual improvement.

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The Complete ServiceNow System Adminstratir Course

Issued by: Udemy

Year: 2024

Type: Training

Administering, configuring, and customizing the ServiceNow platform to support IT service management, business processes, and enterprise service operations.

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ITIL Expert

Issued by: PEOPLECERT Group

Year: 2013

Type: Certification

Applying comprehensive ITIL principles and practices to manage, govern, and continually improve IT services across the service lifecycle.

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ITIL 4

Issued by: Digiwise

Year: 2019

Type: Training

Applying ITIL 4 principles and practices to manage, deliver, and continually improve IT-enabled services and service management capabilities.

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