ITIL MALC – Managing Across the Lifecycle
Professional credential details
ITIL MALC – Managing Across the Lifecycle
Category: IT Service Management
Type: Certification
Issuing Organization: PEOPLECERT Group
Year: 2012
Credential ID: GR760013670SS
Summary
Applying ITIL principles across the complete service lifecycle to align service management, governance, value, and continual improvement.
Description
Applying ITIL concepts across the complete service lifecycle, integrating service strategy, service design, service transition, service operation, and continual service improvement. Understanding service management governance, lifecycle integration, business and IT alignment, measurement, reporting, risk management, and value realization. Supporting the coordinated management and continual improvement of IT services throughout their lifecycle.