ITIL MALC – Managing Across the Lifecycle

Professional credential details

ITIL MALC – Managing Across the Lifecycle

Category: IT Service Management

Type: Certification

Issuing Organization: PEOPLECERT Group

Year: 2012

Credential ID: GR760013670SS

Summary

Applying ITIL principles across the complete service lifecycle to align service management, governance, value, and continual improvement.

Description

Applying ITIL concepts across the complete service lifecycle, integrating service strategy, service design, service transition, service operation, and continual service improvement. Understanding service management governance, lifecycle integration, business and IT alignment, measurement, reporting, risk management, and value realization. Supporting the coordinated management and continual improvement of IT services throughout their lifecycle.

Certificate

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