ITIL PPO – Planning, Protection & Optimization
Professional credential details
ITIL PPO – Planning, Protection & Optimization
Category: IT Service Management
Type: Certification
Issuing Organization: PEOPLECERT Group
Year: 2012
Credential ID: GR758013232SS
Summary
Planning, protecting, and optimizing IT services and processes to improve service quality, performance, capacity, availability, and continuity.
Description
Applying ITIL Planning, Protection and Optimization (PPO) practices to support effective service design and management. Knowledge of capacity management, availability management, IT service continuity management, information security management, demand management, and risk-related planning. Supporting the optimization of service performance, protection of IT services and information, effective resource planning, and alignment of service capabilities with business requirements.
Certificate
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