Living Lab

Smart City & Digital Transformation
Living Lab
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Short Description

A physical and interactive Living Lab for showcasing, testing, evaluating and improving Tehran Municipality's urban products and services through citizen engagement and innovation.

Project Information

Organization
Tehran Metro / General Department of Citizenship Affairs / Tehran Smart City Center
Year
May 2020 – Jul 2021
Role
Project Manager

Project Description

The Living Lab was established as an interactive, real-world environment within Tehran Municipality for demonstrating, experiencing, testing, and evaluating urban products and services. Its objectives included showcasing urban products and services, empowering citizens to experience urban solutions, supporting testing and evaluation, fostering co-creation and innovation, providing public education, and collecting structured citizen feedback. As the Project Manager, I was responsible for coordinating the implementation of functional requirements as well as the physical and technological infrastructure, including construction, networking, surveillance cameras, interactive kiosks, and related hardware. The project was fully implemented, tested, and handed over, with all major deliverables and required infrastructure completed. The planned launch and operational deployment were subsequently deferred following an organizational management transition.

Challenge

-Transportation of physical structure and equipment through the Tehran Metro system, as the main structure had to be installed several meters underground and at one of the metro stations with high passenger traffic. -Multiple project stakeholders and decision-making complexity regarding final corrective actions and the development plan.

Technologies / Skills

Smart City, Internet of Things (IoT), Networking, CCTV Surveillance, Interactive Kiosks, Emergency Power Supply, Video Wall

Deliverables

-Exhibition and demonstration space -Citizen experience environment -Co-creation space -Public education area -Citizen feedback mechanisms -Networking infrastructure -CCTV surveillance system -Interactive kiosks and related hardware -Final definition of the roles, responsibilities, and mission of Living Lab staff

Achievements

Established a dedicated physical environment for demonstrating and evaluating municipal services; enabled direct citizen feedback and participation; provided an environment for testing urban services before wider deployment; integrated technology infrastructure including networking, surveillance and interactive kiosks.

Tags

Living Lab Smart City Digital Transformation Innovation Management Citizen Engagement Urban Innovation Smart Services IoT Technology Evaluation

Project Gallery

Living Lab
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Project added: 2026-09-05